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Terms of Service | YU ZHENG SOO

Terms of Service

Welcome to YU ZHENG SOO. This website is operated by VELOR COMMERCE. These Terms of Service govern your access to and use of the Site, including browsing, creating an account, placing orders, and purchasing products. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. About Us

YU ZHENG SOO is operated by VELOR COMMERCE. Our business includes wholesale of clothing, digital marketing, and advertising. We offer product categories such as Mens, Womens, Jeans, and Shoes, along with other items that may be listed on the Site from time to time.

2. Eligibility and Account Use

You must be able to form a binding contract under applicable law to place an order. If you create an account, you are responsible for providing accurate and current information and for keeping your login details confidential. You are responsible for activity that occurs under your account.

3. Orders and Acceptance

An order placed on the Site is an offer to purchase products subject to these Terms. We may accept, decline, or cancel an order for reasons including product availability, suspected fraud, pricing or description errors, or issues with payment or delivery. If we cancel an order after payment, we will process a refund in accordance with our applicable policies.

4. Pricing and Payment

Prices, taxes, shipping charges, and availability are shown on the Site and may change without notice. You agree to pay all charges associated with your order. Payment must be made using the methods available at checkout. We may use third-party payment processors and are not responsible for their independent acts or omissions.

5. Shipping and Delivery

Shipping options, estimated delivery information, and charges may be displayed on the Site or during checkout. Delivery timelines are estimates only and may be affected by carriers, customs, weather, or other events beyond our control. Title and risk of loss pass according to applicable law and the carrier terms.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to the return and refund policy published on the Site, if any, and to applicable law. Please review that policy before placing an order. We do not guarantee that a return or refund will be approved if the request does not meet the applicable policy requirements.

7. Product Information

We try to describe and display products accurately, including colors and details. However, actual colors and appearance may vary due to device settings, photography, and manufacturing differences. We do not warrant that product descriptions or other content on the Site are complete, accurate, or error-free.

8. Intellectual Property

The Site and its content, including text, graphics, logos, images, and software, are owned by or licensed to VELOR COMMERCE and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use Site content for commercial purposes without our prior written consent.

9. Prohibited Conduct

You agree not to:

  • Use the Site for unlawful, fraudulent, or harmful purposes;
  • Interfere with or disrupt the Site, servers, or networks;
  • Attempt to gain unauthorized access to accounts, systems, or data;
  • Use automated means to scrape or overload the Site without permission;
  • Post or transmit viruses, malware, or harmful code;
  • Infringe the rights of VELOR COMMERCE or any third party.

10. Third-Party Links and Services

The Site may contain links to third-party websites, payment providers, or services. We provide these links for convenience only and do not control or endorse their content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

11. Disclaimer

The Site and products are provided on an as available and as is basis, to the fullest extent permitted by applicable law. We make no warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by applicable law, VELOR COMMERCE and its directors, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from or related to your use of the Site or products. Where liability cannot be excluded, our total liability will be limited to the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless VELOR COMMERCE and its officers, employees, and agents from claims, damages, losses, liabilities, and expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

14. Termination

We may suspend or terminate your access to the Site or your account at any time if we believe you have violated these Terms or applicable law, or if we discontinue the Site or any part of it. Provisions that by their nature should survive termination will remain in effect.

15. Governing Law

These Terms are governed by the laws applicable to VELOR COMMERCE's place of business, without regard to conflict of law principles. Any dispute will be subject to the competent courts in that jurisdiction, unless applicable law requires otherwise.

16. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Site with a revised effective date if applicable. Your continued use of the Site after changes are posted means you accept the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us:

  • Company: VELOR COMMERCE
  • Contact person: SOO YU ZHENG
  • Phone: 122962022
  • Email: [email protected]
  • Address: NO 20 JALAN BELINJAU TAMAN KOTA JAYA

18. General

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver. These Terms, together with policies published on the Site, form the entire agreement between you and VELOR COMMERCE regarding the Site.